The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Haven
“The room was spacious and impeccably clean, providing a perfect retreat for relaxation.” view full review
Sleep Like a Dream
“The bed was incredibly comfortable, ensuring a great night's sleep after a long day.” view full review
Shower Bliss
“The shower experience was excellent, with excellent pressure that made for a refreshing start to the day.” view full review
Breakfast Extravaganza
“The buffet breakfast offered an really good selection, from kiwi smoothies to organic teas, setting a good tone for the day.” view full review
General
No smoking on site
Wi-Fi
Paid parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Lift
Smoke detectors
Fire extinguishers
Services
Dry cleaning
Room features
Heating
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
Ranelagh Road,
Ipswich,
United Kingdom,
IP2 0AD,
Suffolk
Map view
street view
Ranelagh Road,
Ipswich,
United Kingdom,
IP2 0AD,
Suffolk
City landmarks
Waterfront Building 19 Neptune Quay
Ipswich Waterfront
1.7
km
Park
Christchurch Park
1.9
km
Museum
Ipswich Museum
1.7
km
15 Friars Street
Willis Building
1.2
km
St Nicholas and St Peter's Street
Cardinal Thomas Wolsey statue
940 m
St. Nicholas Street
Prince Alexander Obolensky Memorial
930 m
Square
Cardinal Park
720 m
4 College St
Wolsey's Gate
1.0
km
Art object
The Giles Statue
1.3
km
Ipswich IP1 1DH
The Cornhill
920 m
Dial Lane
St Lawrence Church
1.2
km
Park
Holywells Park
2.2
km
Store
Christchurch Mansion
1.9
km
Church
Unitarian Meeting House
910 m
Gallery
Town Hall Galleries
1.1
km
Gallery
Ipswich Art School and Gallery
1.2
km
Church
Church Of St Mary Le Tower
1.3
km
33 Key Street
The Old Custom House
1.3
km
The Ancient House 30 Butter Market
Ancient House
1.4
km
Northgate Street
Pykenham's Gatehouse
1.3
km
Park
Chantry Park
2.3
km
Church
Church Of St Margaret
1.5
km
West Building University Campus Suffolk Long Street
The Question Mark Sculpture
1.6
km
Shopping Area
Sailmakers Shopping Centre
1.2
km
68 Black Horse Lane
Saint Mary at the Elms
880 m
University of Suffolk
1.6
km
4 Friars Bridge Rd
Ipswich Buddhist Centre
700 m
Shopping Area
Buttermarket Shopping Centre
1.1
km
Nearby
Western Avenue
Ravenswood Park
430 m
Burrell Road
The Navigator
430 m
Restaurants
The Mermaid
1.2
km
Yarmouth Road
ASK Italian
920 m
23 Grafton Way Cardinal Park
Harvester Cardinal Park
930 m
27 Grafton Way
At Twenty5
1.2
km
25 St. Nicholas Street
Zizzi - Ipswich
1.2
km
13 St. Nicholas Street
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great view
Friendly staff
Poor soundproofing
Confusing location
7.6/10
Very good
Rooms
8.0
Location
7.4
Service
7.8
Dining
7.6
Guest reviews
7.6/10
based on 14 reviews
8.3
8.3/10 based on 657 reviews
Nigel
United Kingdom,
April
2024
8.4/10
The hotel offers great views from the rooms with high back chairs for kids near a PlayStation screen and all the essentials. The service was fantastic with friendly staff providing top-notch service. The location is convenient, opposite the train station and close to the center of town. Dining, especially for vegetarians, was satisfactory with American-inspired dishes. Overall, a welcoming haven with superb views.
Rooms
8.0
The rooms come with a breathtaking view and are well-equipped with all the essentials.
Service
9.0
I received exceptional and friendly service from all the staff during my stay.
Location
9.0
Conveniently located opposite the train station and near the town center.
Dining
7.0
The dining experience offered appealing American-inspired dishes.
Facilities
9.0
The hotel provides top-notch facilities to ensure a comfortable stay.
Bernard
United Kingdom,
April
2024
7.8/10
This hotel offers a clean and comfortable stay with friendly staff and some room for improvement in the dining experience. The location is convenient, especially for travelers interested in exploring the town. The value for money is reasonable, though there may be some issues with certain services.
Rooms
8.0
The rooms were kept scrupulously clean and provided a good shower experience. The high back chairs and mini versions for kids were a nice touch, along with the PlayStation screen.
Service
7.0
I experienced great friendly service from all staff members. However, there was a slight hiccup with one of the waiters who seemed unsure about my reservation.
Location
9.0
The hotel is conveniently located near the center of town and within walking distance of the train station, making it easy to explore the area.
Dining
7.0
I enjoyed the dining experience, especially for vegetarians. However, the options at 6:00 am were limited.
Facilities
8.0
The facilities provided were satisfactory, offering everything needed for a comfortable stay.
Emil
United States,
March
2024
7.4/10
I had a mixed experience at this hotel. The service was top-notch with great friendly staff, but there were some issues with the broken air conditioning in the room. The location was convenient but not the most desirable neighborhood. The dining options were limited but suitable for vegetarians. Overall, it was a decent stay with some room for improvement.
Rooms
7.0
The room was comfortable with 2 single beds and a good shower, but the air conditioning was broken.
Service
9.0
The service was excellent with great friendly staff providing top-notch service. However, there was a minor hiccup with finding the reservation.
Location
6.0
The hotel's location was convenient, situated close to the train station and easy to access, but the neighborhood itself was not the most appealing.
Dining
7.0
The dining experience was satisfactory, especially for vegetarians, but there were limited options available at 6.00am for breakfast.
Facilities
8.0
The facilities offered were adequate, with room service, dry cleaning, laundry services, and a welcome drink provided.
Barbara
United Kingdom,
March
2024
7.2/10
I had a mixed experience at the hotel. The rooms were well-equipped with a nice big desk and good facilities, but the heating was not customizable. The service was a bit cold initially as there was a mix-up with my reservation, but eventually, the staff provided excellent and friendly service. The location was convenient, being opposite the train station, but the neighborhood seemed a bit rundown. Dining options were decent, especially for vegetarians, but the timings were limited. Overall, a stay with ups and downs.
Rooms
8.0
The rooms had a nice big desk to work on and good facilities, but the heating couldn't be controlled.
Service
7.0
The service started off icy due to a reservation issue, but the staff, especially the waiter, eventually provided great friendly service.
Location
6.0
The hotel's location opposite the train station was convenient for travelers, but the neighborhood felt a bit lacking in charm.
Dining
7.0
The dining experience catered well to vegetarians, but the early timing might not suit everyone.
Facilities
8.0
The hotel offered standard facilities for a comfortable stay.
Henry
United Kingdom,
March
2024
8.8/10
I had a wonderful stay at this hotel. The rooms offered a lovely garden view, had excellent air conditioning, and featured very modern decor. The service was exceptional, with friendly staff who provided great assistance throughout my stay. The location, nestled in a very pleasant area on the riverside, made for a serene and convenient setting. The dining experience, especially ideal for vegetarians, was a delight. The facilities were top-notch, adding to the overall positive experience.
Rooms
9.0
The rooms provided a beautiful garden view and boasted modern decor.
Service
9.0
The friendly staff exceeded my expectations with their excellent service.
Location
9.0
The hotel is situated in a very pleasant riverside area, offering a serene and convenient location.
Dining
8.0
The dining experience, especially for vegetarians, was delightful.
Facilities
9.0
The facilities were top-notch, enhancing my overall stay.
Stephanie
United States,
December
2023
7.4/10
Staying at this hotel was quite a mixed experience for me. On the bright side, the rooms had very modern decor and offered a great view, but unfortunately, the soundproofing was poor. I also found the beds to be large and comfortable, which was a definite plus.
Rooms
7.0
The rooms had very modern decor with large beds and great views, but the soundproofing was poor.
Service
8.0
I had a bit of a rocky start as the service was icy initially, but thankfully, one of the staff members gave fantastic service and made up for it. Overall, the staff was friendly and accommodating.
Location
7.0
The location was a bit confusing at first, but once I found my bearings, I realized it was actually near the center of town and not far from a very cool marina with great bars.
Dining
8.0
The dining experience, especially for veggies like me, was a pleasant surprise with mouth-watering dishes available. However, the timing of service at 6:00 am seemed a bit early.
Facilities
7.0
The facilities were adequate, providing room service, dry cleaning, laundry, and even a welcome drink. However, the wayfinding could be improved for a more seamless experience.
Great view
Poor soundproofing
Norman
United States,
December
2023
7.4/10
I had a mixed experience at this hotel. The rooms were well-maintained and clean, but the soundproofing was poor. The service was a bit shaky with a mix of icy encounters and great friendly assistance. The location was convenient, near the town center but in a neighborhood that wasn't the best. Dining offered a nice variety but with some limited options for vegetarians.
Rooms
8.0
The rooms were kept scrupulously clean and had a good air conditioning system. The garden view was a nice touch.
Service
7.0
The service was a bit inconsistent, ranging from icy encounters to great friendly assistance from all staff.
Location
7.0
The hotel is conveniently located near the town center, but the neighborhood is not the most desirable.
Dining
7.0
The dining experience, especially for vegetarians, had a nice variety but could improve by adding more options.
Facilities
8.0
The hotel provided room service, dry cleaning, and laundry services. A welcome drink was a nice touch.
Jimmy
United Kingdom,
October
2023
8.2/10
The hotel offers a great view, essential amenities, good air conditioning, and an additional single fold-out bed in the rooms. The service was fantastic with friendly staff, though there was a hiccup with one waiter regarding the reservation. The location is in a very pleasant riverside area at the back, close to the train station. Dining was suitable for veggies and offered smoothies. The facilities were top-notch.
Rooms
9.0
The rooms have a great view, all the essentials, good air conditioning, and an additional single fold-out bed.
Service
7.0
The service from all staff was friendly and accommodating, despite a small issue with one waiter.
Location
8.0
The hotel is located in a very pleasant riverside area at the back, close to the train station.
Dining
8.0
The dining experience catered especially well for veggies and offered refreshing smoothies.
Facilities
9.0
The facilities provided were excellent and enhanced the overall stay.
John
United Kingdom,
September
2023
7.6/10
The hotel has good air conditioning in the rooms and the large bathrooms were a plus. However, there were issues with the TV not working. The service was excellent with great friendly staff, but there was a mix-up with the reservation initially. The location was convenient near the train station. The dining experience was only average with limited options for vegetarians. The facilities were satisfactory overall.
Rooms
8.0
The rooms were comfortable and the large bathrooms were a nice feature.
Service
9.0
The service from all staff was fantastic despite the initial reservation hiccup.
Location
8.0
The hotel is conveniently located near the train station.
Dining
6.0
The dining options were limited, especially for vegetarians.
Facilities
7.0
The facilities met my basic needs during the stay.
Les
United Kingdom,
September
2023
8.2/10
The hotel is located near the town center and offers great friendly service from all staff. The rooms are equipped with all the essentials and have good air conditioning, but some issues with reservations might occur. The dining experience is outstanding despite limited options, and the facilities are top-notch for a comfortable stay.
Rooms
8.0
The rooms are equipped with all the essentials, including a TV and good air conditioning.
Service
9.0
The service provided by all staff members is excellent, but some rare instances of reservation issues might arise.
Location
7.0
The hotel's location is near the town center, making it convenient for exploring the area.
Dining
9.0
The dining experience is extraordinary, especially for vegetarians, offering a variety of options at 6.00am.
Facilities
8.0
The facilities are well-maintained, offering everything needed for a pleasant stay.
friendly staff
reservation issues
Philip
United Kingdom,
August
2023
6.6/10
The hotel had very modern decor in the rooms with high back chairs and mini versions for kids beside a PlayStation screen. The TV worked well, and the room had 2 single beds. The service was great, with friendly staff except for one waiter who seemed a bit icy and had trouble finding my reservation. The location was close to the town center but in a poor neighborhood. The dining options were limited, especially for vegetarians. The facilities were good overall.
Rooms
8.0
The rooms had a very modern decor with high back chairs and mini versions for kids beside a PlayStation screen. The TV worked well, and the room had 2 single beds.
Service
7.0
I received great friendly service from all staff, except for one waiter who was a bit icy and had trouble finding my reservation. The room service, dry cleaning, and laundry service were excellent and I received a welcome drink.
Location
6.0
The hotel was near the town center but in a poor neighborhood.
Dining
5.0
The dining options were limited, especially for vegetarians. The meals were on the smaller side.
Facilities
7.0
The facilities were good overall.
Linda
United Kingdom,
August
2023
7.4/10
The hotel offers a mix of cleanliness and coziness in the well-maintained rooms, complemented by friendly staff. The dining options and flawed amenities could use some improvement. Yet, the value for money is decent.
Rooms
8.0
The room was kept scrupulously clean and comfortable; however, the AC was broken, but an additional single fold-out bed was provided.
Service
7.0
The service was a mix—some staff members provided great friendly service, while one was a bit icy and couldn't find my reservation.
Location
6.0
The hotel is located very close to the train station, which makes it convenient for travelers; however, it's in a neighborhood that is not very appealing.
Dining
9.0
The dining experience was excellent, especially for veggies, with a variety catering to different dietary preferences.
Facilities
7.0
The facilities were good overall, but the damaged TV needs attention for better guest satisfaction.
cleanliness
broken AC
Matthew
United States,
July
2023
7.8/10
I had a wonderful stay at the hotel near the town center, although a bit far from the city, with modern decor rooms and exceptional friendly service from the staff. The dining experience was great for vegetarians but had limited options for other guests. The facilities were well-maintained and worth the money spent.
Rooms
8.0
The rooms were beautifully decorated with modern decor and high back chairs, including mini versions for kids next to a PlayStation screen.
Service
7.0
I was pleasantly surprised by the exceptional friendly service from all staff members, even though there was a slight hiccup with the reservation initially.
Location
6.0
The hotel is conveniently situated near the train station, making it easy to access, but a bit distant from the bustling city center.
Dining
9.0
I enjoyed a delightful dining experience, especially for vegetarians, with a variety of local pastries for breakfast.
Facilities
9.0
The facilities provided, including room service, dry cleaning, laundry, and a welcome drink, were top-notch and added value to the stay.
Geoffrey
United Kingdom,
June
2023
8.4/10
I stayed at this hotel and absolutely loved it! The rooms were super cozy and had everything we needed for a comfortable stay. The service was top-notch with friendly staff, although one waiter seemed a bit off. The location was perfect, right near the center of town and the train station. The dining experience was excellent, especially for vegetarians. The facilities were great, and I enjoyed every moment of my time there.
Rooms
8.0
The rooms were cozy and well-equipped, with comfortable beds and good air conditioning.
Service
7.0
The staff provided great friendly service, except for one more reserved waiter who seemed a bit detached.
Location
9.0
The hotel is perfectly situated near the town center and the train station, making it very convenient for travelers.
Dining
9.0
The dining experience was fantastic, especially for vegetarians. The food was wholesome and delicious.
Facilities
9.0
The facilities were excellent and well-maintained, ensuring a pleasant stay.
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